Privacy Policy

At ApartmentScout.ca, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your listing package fees and to provide a more personalized experience on our site. All online payments are securly processed through paypal payment services to protect you the consumer, and ApartmentScout.ca from Fraud.  We do not accept credit card information over the phone, and you will never be contacted by a ApartmentScout.ca agent for your credit card information.

How Do We Use the Information We Collect?

When you become a ApartmentScout.ca member, we ask you to fill out a form that requests your name, address and e-mail address, and some demographic information.

Your name and address information is used solely to process orders and your posted listings. Your information not used for any other purpose unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment and listings on ApartmentScout.ca.

Your demographic information (city/town,date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit card and not someone using your stolen credit card.

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security

All ApartmentScout.ca employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our customer service department. The information is ID and password protected and our Web security is reviewed on a monthly basis.  Our payment process is protected by PayPal's trusted SSL security.

Correcting/Updating Your Personal Information

After becoming an ApartmentScout.ca member you may correct/update your personal information by clicking on the 'My Account' link in the member area. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our customer service department through the 'My Account' section.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the ApartmentScout.ca site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication 

From time to time we may send out email messages alerting you of new services, site features or site maintenace / upgrades, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to process your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your listings are listed in our standard format. We do this since we want to make sure that our members and site visitors get the best possible experince and accurate information.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

©2013 ApartmentScout.ca, 28 Mayfair Ave, Paradise, NL, Canada, A1L 0Y8 
Last updated: July 2013